The New Zealand Police deployed our programme because newly appointed Commissioner Mike Bush was committed to improving the performance and culture of Police following the 2004 Commission of Enquiry into Police conduct carried out by Dame Margaret Bazley.
Although the Commission outlined 47 recommendations in its report, Commissioner Bush believed the organisation needed to overhaul the entire operation if it was to deliver the outcomes the Government was seeking.
Due to the extent of the change required, a public tender was published seeking suitable vendors to help the Commissioner transform the organisation which we eventually won.
We deployed our Performance Transformation Programme Vantaset Enterprise under the brand name the Police High-Performance Framework in December 2015. It has since been rolled out to 13,000 staff across all 12 Districts and its eight Wellington-based Service Centres.
Although the formal case study has yet to be carried out, experts are describing it as one of the most successful public sector transformations in New Zealand’s history.